JAPAN

About Us

Latest News


On-demand webinar hub

On-Demand ​Webinar Hub

Explore a treasure trove of curated on-demand webinars designed to simplify your shipping journey with CMA CGM Group. Watch and learn at your own pace!

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Customer Essentials Kit

Customer Essentials Kit

As you embark on your new journey with CNC, find out about all the key essential information and processes you will need, including Frequently Asked Questions (FAQs).

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Focus Selfcare Portal

MyCS Service portal

Online assistance at any time with a simple click. Get answers regarding to your shipment, interact with your customer service agent, and manage your requests online 24/7.

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Key Figures

  • door-to-door

    4 Offices

  • office

    19 Services

  • boat

    11 Ports of calls

  • truck

    1 Terminal

  • port rotation per service

    20 Weekly Calls


Company profile

CMA CGM has increased its presence in Japan market, by offering global network among four brands CMA, ANL, CNC and APL.

As of August, 2019, Intra Asia Short Sea services of APL have been successfully integrated under the CNC brand. Following this integration, Tokyo CNC Sales and Customer service team have been relocated to Odaiba office, CNC is autonomous in offering Intra Asia services and transshipment connectivity to other regions of the world.

CMA CGM JAPAN, the history of a leader on the Asia Market

  • 1992 started CMA CGM group’s activity in Japan through a leading local agency
  • 2007 CMA CGM JAPAN was established
  • 2008 started CMA CGM JAPAN sales activity
  • 2016 opened Nagoya branch office

CMA CGM (Japan) K.K. Company profile

eCommerce


Promoting digitization and e-commerce is CMA CGM Group's top priority. Our goal is to shorten the customer's work time and improve performance by making use of the latest transportation results.


Through digitization, we will build a secure and secure relationship with our customers and improve the customer experience. Customer centricity and digitalization are central to our group's strategy.

My CMA CGMPlease help us.


  • My CMA CGM is a 100% digital ecosystem
  • Various new features to digitize the customer experience
  • New Sales Channels for Customers

If you have any questions or concerns about e-commerce, please contact the eCommerce team (dlo.ecommerce@cma-cgm.com)Please contact us.

PIC

My CMA CGM

Experience a full digital journey with CMA CGM!

Discover our wide range of features, accessible 24/7 from anywhere, that will help you simplify your shipment management.

With a web account, you can:

  • Find a Route,
  • Get Prices,
  • Organize Shipments,
  • Handle Documentation,
  • Get Visibility on Shipments,
  • Follow Invoicing.

Don’t have an account yet? Register now.

Learn more about our online features: https://www.cma-cgm.com/my-cma-cgm.

You want to go further? Discover our Mobile App:

CMA CGM APP

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